The following Terms and Conditions regulate the access and use of the URL www.eurotabaco.es (the Website from here onwards) owned by EXCLUSIVAS EUROTABACO S.L.U (EUROTABACO from here onwards) with Spanish tax no. (C.I.F) B 53797312 and registered office address: Av. Montecarlo 4 Edif. Gemelos XV Local 1, 03503 Benidorm.
Use of this Website attributes the condition of the user of the Website (the User from here onwards) and expresses the full and unreserved acceptance by the User of each and every one of the General Conditions in the version published by EUROTABACO in the same moment the user accesses into the Website. As a result, the User must carefully read the Terms and Conditions on each of the occasions on which they intend to use the Website. If the user chooses not to accept these Terms and/or in the case particular conditions, they must refrain from accessing and/or using the services and/or content offered by EUROTABACO in the Website.
EUROTABACO reserves the right to modify, limit or cancel unilaterally, at any time and without prior notice, the presentation and configuration of the Website as well as the Services and General Conditions of Use of the Website in order to adapt them to the legislation applicable in each moment, to the novelties of the jurisprudence and to the customary market practices. In any case, those amendments will not have retroactive effects on previously contracted services.
EXCLUSIVAS EUROTABACO S.L.U., is a commercial entity whose main activity is the retail and wholesale sell and import of giftware and alcoholic drinks, the operating of currency exchange offices, advertising management and Internet.
Through the Website www.eurotabaco.es, EUROTABACO pretends to inform to the Users about their products, as well as set a means of communication with them. Likewise EUROTABACO allows the User to access and use the different Services and Contents made available by the company itself.
4. ACCESS AND USE OF THE WEBSITE
4.1. Free access and use of the Website.
The provision of the Services of this Website by EUROTABACO is free for the Users.
4.2 Registry need.
4.3 Technical requirements for access.
To access to the Website, the User must have an access to Internet, pay the corresponding rates of access and connection and have the equipment and necessary systems to connect to the Internet, including an appropriate terminal (computer, smartphone, etc.) and a modem or any other analogue or similar access device.
To ensure the correct access and visualization of certain content and services on the Website, the User could be required to download and install in their device specific programs or other logic elements. Such download/installation will be in charge of the User, declining EUROTABACO any kind of responsibility derived there from.
4.4 Guarantee of the access of the Website.
EUROTABACO will make all reasonable efforts to try to ensure the availability and accessibility of the Website twenty four (24) hours a day during every day of the year.
EUROTABACO does not accept any kind of responsibility, whether contractual or extracontractual, direct or subsidiary, for any damages or losses that might occur as a consequence of the lack of availability or continuity of operation of the Website and the Services as well as the failures of access to the sections of the Website.
4.5 Denial and withdrawal of access to the Website and/or Services.
EUROTABACO reserves the right to deny or withdraw the access to the Website and/or the Services, at any time and with no need of prior notification, to those Users who break these General Terms and Conditions or any other that may apply.
Additionally EUROTABACO reserves the right of suspension the visualization of the Website with no need of prior notification.
4.7 Responsibility of correct use of the Website, Services and Contents.
a) The User.
The User agrees to use the Website, Services and Contents in accordance with law, these Terms and Conditions, as well as morality and generally accepted good customs and public order.
The User agrees not to use the Website, Services and Contents with illicit purposes, opposite to these Terms and Conditions, violating the right of others, or that might damage, disable or overload, in any way the Site or prevent normal use it by the Users.
In particular refrains from:
1. Reproducing or copying, distributing, allowing public access through any form of public communication, transforming or modifying the Contents, unless it has written permission of the copyright holder.
2. Delete, evade or manipulate the "copyright" and other identifying data of the rights of copyright owners incorporated to the contents, as well as the technical protection devices, or any information mechanisms that might contain the contents.
b) The Website.
EUROTABACO, does not control or guarantees the absence of viruses or any other elements of the Content that can produce alterations in the User’s computer system (software and hardware) or in e-docs or files stored in this computer system.
4.8 Use of the Services provided on EUROTABACO Website are in accordance with the Unsolicited Advertising Policy regulated in LSSICE (Law of Information Society Services and E-Commerce)
Both the User and EUROTABACO undertake to make sure a use of the Services according to this Unsolicited Advertising Policy and particularly:
1. Not sending unsolicited e-mail messages.
2. In case of advertising sent by EUROTABACO, it will be sent with the Word “EUROTABACO” to avoid misunderstandings.
EUROTABACO will not be responsible directly nor subsidiarily of:
a) The quality of the service, the speed of access, the correct operation or the availability or continuity of operation of the Website.
b) The information given by the Users, collaborators and third persons.
c) Damages caused in the User’s devices by the use or access to the Website.
d) The veracity, accuracy or updating of information.
e) Breach of law, moral and generally accepted good customs or public order as a consequence of transmission, diffusion, storage, make available, reception, obtaining or access to the Contents by the Users.
f) Infringement of intellectual and industrial property rights, right to honour, to personal and family privacy caused by actions or contributions of Contents from Users. EUROTABACO reserves the right to modify or remove discretionally any content provided by the User.
g) The corruption or any defect in the Contents transmitted, diffused, stored or made available to the Users.
6. INTELLECTUAL PROPERTY
All of those contents located on the Website, texts, images, marks, graphics, logos, buttons, software files, colour combinations, as well as structure, selection, order and presentation of its Contents, is protected by intellectual and industrial property laws and are owned by EUROTABACO, except where specifically stated otherwise. Therefore, copying, reproducing, distributing, diffusing or public communicating through electronic means or any other kind, without written authorization by EUROTABACO, is forbidden.
Moreover, in cases where Users provide contents to the Website, they expressly and freely yield all necessary exploitation rights for copying, reproducing, diffusing or public communicating throughout the duration period established by the Revised Text of Intellectual Property Law worldwide.
These Terms and Conditions are redacted in Spanish and they are subject to Spanish law. For any dispute arising from the Use of the Services offered or of the Contents of the Website of the parties, accepting these Conditions it shall be submitted to the Courts of the town of Benidorm (Spain).
8. SELLING CONDITIONS
EUROTABACO makes sure that your order arrives as quickly and easily. All orders are packaged and properly protected in order to be delivered in good condition.
Costs of shipping and delivery times
All orders received from Monday to Friday before 2:00 p.m. are processed and packaged the same day. If received after 2:00 p.m., it would be processed the next day. Orders received during the weekend (from Friday after 2:00 p.m. until Sunday) will be processes and packaged on Monday.
In Spain (peninsula), your order will be delivered in the given address in a period of 48-72 hours (on working days) with a cost of 4.50 euros (VAT included). These conditions are subject to possible variations in case of orders with a weight superior to 2 kg.
In Balear Islands, your order will be delivered in the given address in 24 hours with a cost of 7 euros (VAT included). These conditions are subject to possible variations in case of orders with a weight superior to 2 kg.
No shipments to the Canary Islands, Ceuta and Melilla will be made.
In other countries (United Kingdom, Germany, Belgium, Luxembourg, Netherlands or Italy) your order will be delivered in the given address in a period of 3-4 working days with a cost of 17 euros (VAT included). These conditions are subject to possible variations in case of orders with a weight superior to 2 kg.
For “Express Delivery”, after 2:00 p.m. on a working day, your order will not be processed and sent until next working day. If your order is made on working day (Monday to Thursday) before 2:00 p.m. and if there is not a stock problem, climatic setbacks or a case of force majeure, this order will be received along the next working day for shippings in Spain (peninsula). The cost of “Express Delivery” is 5.50 euros (VAT included). Orders to Balearic Islands,United Kingdom, Germany, Belgium, Luxembourg, Netherlands or Italy will be exempted of these conditions.
Customs processing period not included.
If the package can not be delivered to the given address by the absence of the client or other person who can pick up the order at a maximum of 2 times, the third delivery attempt may have a surcharge on the shipping cost. This surcharge can be 0 euros if the client goes to a delegation of the courier company of EUROTABACO, for which we will contact the client.
Return of the order
In case of return, the client has a period of 14 calendar days, counting from the day of receipt to make the return. The costs of return will be assumed by the client according to LGCU. This cost will be 3 euros (VAT included).
To get the refund, the product must be in perfect conditions, in its original package and with all the manuals and accessories. Once received the product in our shops, and after checking the status of it, we will proceed to refund the amount according to the payment method used on the purchase.
To make a return, send us an e-mail message through our e-mail address: firstname.lastname@example.org or call to +34 695 855 006.
Pick up in a shop
You can also collect your order, without delivery costs, in any of our EUROTABACO shops, located in Av. Juan Fuster Zaragoza 1 (Benidorm) or Av. Mediterráneo 58 (Benidorm).
Remember that we are here to help you, don’t hesitate in contact us if you have any doubt via e-mail at email@example.com or with a call to +34 695 855 006 during business hours: Monday to Friday from 10:00 a.m. to 6:00 p.m.